SHIPPING POLICY

  • Shipping Policy
    Thank you for shopping at Kingdom Love Co.! We are committed to delivering your items in a timely and safe manner. Please take a moment to review our shipping policy for important information about shipping, international orders, and our responsibilities in the shipping process.

    Shipping Timeframes
    We process and ship all orders within 7-10 business days from the date of purchase. Once your order has been shipped, you will receive a tracking number to monitor its progress. Please note that delivery times may vary depending on your location and shipping method. We recommend that you check your tracking information for updates.

    Shipping Methods
    We offer standard shipping for all orders. The available shipping method and corresponding costs will be provided during checkout.

    • Standard Shipping: Our standard shipping option is typically the most affordable choice.

    Shipping Costs

    Shipping costs are calculated at checkout based on the delivery address and the shipping method selected. We strive to offer the most affordable shipping rates, but please note that rates may vary depending on your location.

    International Orders

    For customers outside [your country], we do offer international shipping, but please note:

    • Shipping Costs: International shipping rates will be calculated at checkout. These rates may be higher than domestic shipping costs due to international logistics, tariffs, or taxes.
    • Customs Duties & Taxes: International customers are responsible for any customs duties, import taxes, or fees that may be incurred when the package arrives in the destination country. These fees are not covered by Kingdom Love Co. and are the responsibility of the customer.
    • Shipping Delays: International shipping may take longer due to customs clearance or other factors outside of our control. We are not responsible for delays once the package has been shipped.

    If you are unsure about your country’s specific import regulations, please contact us before placing an order.

    Order Tracking

    Once your order has been shipped, you will receive an email with a tracking number. Please allow up to 24 hours for tracking information to be updated. You can track your package using the provided link. If your package is delayed, please contact the carrier directly.

    Shipping Liabilities

    Once your order has been shipped, Kingdom Love Co. is not responsible for any issues that occur during the shipping process. This includes, but is not limited to, shipping delays, lost packages, or damage that may occur during transit.

    • Damaged Packages: If your item arrives damaged, please contact the carrier directly for their claims process. If you need assistance with this, feel free to contact us at info@kingdomloveco.com, and we will help guide you through the process.
    • Lost Packages: If your package is lost in transit, please reach out to the carrier for assistance. Kingdom Love Co. is not responsible for items once they are in the hands of the carrier. However, if there are any issues, please contact us, and we will assist in resolving the matter within our capacity.

    Address Changes

    If you need to change the shipping address after placing your order, please contact us immediately at info@kingdomloveco.com. Once an order has been shipped, we are unable to modify the shipping address.

    Contact Us

    If you have any questions or concerns about your order, please don’t hesitate to contact us. We're here to help!

    You can reach us at:
    Email: info@kingdomloveco.com